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WE TRANSLATE TO & FROM MORE THAN 75 LANGUAGES: ENGLISHFRENCHSPANISHCHINESEARABICJAPANESEGERMANKOREANITALIANPORTUGUESERUSSIANMALAYDUTCHPOLISHSWEDISHINUKTITUTALBANIANARMENIANBOSNIANBULGARIANCATALANCROATIANCZECHDANISH ESTONIANFINNISHFLEMISHCANADIAN FRENCHGEORGIANGREEKHUNGARIANICELANDICKURDISHLATINLATVIANLITHUANIANMACEDONIANNORWEGIANROMANIANSERBIANSLOVAKSLOVENIANTURKISHUKRAINIANASSAMESEBENGALIBHOJPURIBURMESECAMBODIANDARIGUJARATIHINDIINDONESIAN-BAHASAKANNADAKHMERLAOTIANMAITHILIMALAYALAMMARATHIMARSHALLESEPUNJABIPASHTOSINHALESETAGALOGTAMILTELUGUTHAIURDUVIETNAMESEFARSIHEBREWAFRIKAANSAMHARICHAUSASOMALISWAHILI
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wedotranslation inc. dba CILFO Translations — PERFORMANCE COMMITMENT

Quality Assurance Means Peace of Mind



Translation Satisfaction Commitment The key to our success has been a long-standing tradition of fostering confidence in our service. Our translations are consistently impeccable because of our quality control and experienced team of freelance resources, which oversees every detail of a project as it is delegated to us.

We have full confidence in the skills of our translation and proofreading resources and are committed to our clients' satisfaction.

Our policy is that we will continue to work on documents submitted to us until our clients (You) are satisfied with the quality of the work. All of our translation and proofreading resources are committed to the same ethos. (See also: The most important words in wedotranslation's customer service language.)

Our commitment to your satisfaction is similar to that of a new car warranty. To illustrate: a new car buyer has paid upfront for the purchase and detects some problems shortly after the car is driven off the dealer's lot (as sometimes occurs); within a reasonable time frame the buyer points out the problem(s) to the dealer and the dealer corrects the problem under the manufacturer's new car warranty coverage.

A key element of the transaction between the parties is that the buyer does not have the right to return the car to the dealer and demand a refund. The buyer is entitled to a correction of the problem.

Similarly, our commitment to client satisfaction is such that if defects in our work are found (i.e. errors can and do occur), we will address the problem by making the necessary corrections to the document(s) in question.

The subtext is that the client is expected to act in good faith; if problems are suspected or detected, we expect to be made aware of what they are or may be and afforded the opportunity to address or redress them.

Among other things, the information garnered from the exchange becomes invaluable when future projects are undertaken.

All projects undertaken are and shall be subject to the wedotranslation inc. Business Agreement – Terms of Service.


Serving clients across North America. All inquiries are welcome. Please send questions, comments or suggestions to CILFO Translations Customer Service.
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